Terms and Conditions for Satatchara Vel Diya


1. Product Usage

  • Satatchara Vel Diya is designed for ceremonial, devotional, or decorative purposes.

  • Users should ensure the diya is placed on a stable, heat-resistant surface.

  • Keep away from flammable materials, children, and pets while in use.



2. Safety Guidelines

  • Always monitor the diya when lit.

  • Do not leave the diya unattended.

  • Extinguish the flame properly after use.

  • Avoid moving the diya while lit.



3. Shipping & Delivery

  • Products will be shipped to the address provided at the time of purchase.

  • Delivery timelines are estimates and may vary due to unforeseen circumstances.

  • Any damage during shipping should be reported within 48 hours of receipt for replacement or refund consideration.



4. Warranty & Returns

  • Satatchara Vel Diya is inspected before dispatch; minor variations in color, design, or size may occur due to handcrafted nature.

  • Returns or replacements are accepted only if the product is damaged or defective.

  • Returns must be requested within 7 days of delivery.



5. Liability

  • The seller is not responsible for any injuries, damages, or accidents caused by improper use of the product.

  • Users must follow the safety instructions provided.



6. Intellectual Property

  • The design, name, and branding of Satatchara Vel Diya are the property of the seller. Unauthorized reproduction, duplication, or commercial use is prohibited.



7. Privacy Policy

  • Customer information collected during purchase is used solely for processing orders and communication.

  • Information will not be shared with third parties without consent.



8. Governing Law

  • These terms and conditions are governed by the laws of India.

  • Any disputes arising will be subject to the jurisdiction of competent courts.



9. Amendments

  • The seller reserves the right to modify or update these terms and conditions at any time without prior notice.



10. Contact

  • Email Id : satatcharaveldeepam@gmail.com
  • Phone no : +91 422-2592315